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ClientePerfiles

Cada cliente. Cada detalle. Una vista completa de 360°.

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El Perfil 360° del Cliente

Un recorrido completo del perfil del cliente: desde el historial de citas hasta formularios, saldos y notas.

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Recorrido por las Funciones · 6 min
personVista de Perfil del Cliente 360°
CLIENT 360° VIEW — FULLY-COMPREHENSIVE CRM 👩 Sarah Mitchell VIP · Since 2022 📞 Lifetime Value: £4,280 📅 Last Visit: Jun 19 🔁 Total Visits: 34 visits 💊 Treatments Botox · Hydra ⭐ Retention 100% VIP MEMBER CONSENT SIGNED ✓ ACTIVITY TIMELINE Hydrafacial 60min completed Today · 10:00 Paid £90 · Emma J. · Room 2 SMS appointment reminder sent Yesterday Appointment reminder · Delivered Consent form signed on iPad 3 days ago Pre-treatment 2025 · Botox upper face Appointment booked via mobile app 1 week ago Hydrafacial 60min · £90 · Paid online Birthday discount email sent 2 weeks ago Automated campaign · 15% off voucher 34 VISITS · 100% RETENTION · £4,280 LIFETIME VALUE · LAST SEEN: TODAY CLINIC STATS 3,847 TOTAL CLIENTS This Month 96% RETENTION · £68 AVG VISIT RECENT ACTIVITY Sarah M. booked Hydrafacial 2m Invoice £420 sent · James K. 14m Consent signed — Priya S. 31m New lead from Instagram ad 1h
Sarah MitchellClient since 2021 CITAS24FORMS8SALDO£0.00ESTADOActivo ACTIVIDAD RECIENTEHydrafacial Signature · 14 FebTreatment note and consent form saved
personKnow your clients

One record, every detail

El perfil del cliente es el corazón de ClinicSoftware. En un solo lugar, ve el historial completo de citas, registros de tratamientos, facturas, registros de comunicación, formularios de consentimiento, archivos subidos, notas médicas, resultados de pruebas de parche y saldo de la cuenta. Siempre actualizado, siempre accesible desde cualquier dispositivo.

At a Glance
A client profile is the single record holding everything about a client — contact details, appointment and treatment history, notes, photos, consent, payments and communications. ClinicSoftware.com keeps this complete profile in one place, so any team member can deliver personal, informed care.

What is a client profile?

A client profile is one record containing a client's details, history, notes, consent, photos, payments and messages. It gives staff the full picture at a glance. ClinicSoftware.com builds this automatically as the client interacts with the clinic.

Why do complete client profiles matter?

When everything about a client is in one place, any team member can pick up their care, personalise treatment, and avoid asking the client to repeat themselves. That improves both safety and experience.

What does a client profile include?

It includes contact details, appointment and treatment history, before-and-after photos, medical history and consent, payments and balances, and all communications — a complete, chronological record.

Key Numbers at a Glance
MetricValue
HoldsHistory, notes, photos, consent, payments
AccesoOne record per client
BenefitPersonal, informed care
Frequently Asked Questions
What is a client profile?
One record holding a client's details, history, notes, consent, photos, payments and messages. ClinicSoftware.com builds it automatically.
Why do complete profiles matter?
They let any team member deliver personal, informed care without the client repeating themselves, improving safety and experience.
What is stored on a client profile?
Contact details, appointment and treatment history, photos, medical history and consent, payments, and all communications.
Is client data kept securely?
Yes. ClinicSoftware.com stores client profiles securely with access controlled by staff role.
How It Works in ClinicSoftware
01
Create a profile for each client
02
Capture history, consent and photos
03
Log every appointment, payment and message automatically
04
Use the full profile to personalise care
Cómo Funciona
01
Buscar un cliente por nombre, dirección de correo electrónico o número de teléfono
02
El panel de control del perfil se carga al instante: toda la información clave visible de un vistazo
03
Navegar entre pestañas: Citas, Formularios, Saldo, Archivos, Notas y Comunicaciones
04
Todas las ediciones se guardan en tiempo real y se registran con el nombre del miembro del personal y la marca de tiempo
Características Clave
account_circle Vista de Historial Completo
account_circle Cronología de Citas
account_circle Resumen Financiero
account_circle Registro de Comunicación
account_circle Biblioteca de Formularios de Consentimiento
account_circle Galería de Fotos
account_circle Notas Médicas
account_circle Etiquetas Personalizadas
Consejos Profesionales
lightbulb Agrega etiquetas personalizadas para segmentar clientes, por ejemplo, VIP, Inactivos o Boletín
lightbulb Utilice el registro de comunicación como evidencia de contacto con el cliente y consentimiento para el cumplimiento del RGPD
lightbulb Revisar regularmente perfiles marcados con alertas de historial médico antes de reservar citas