At a Glance
Booking confirmations automatically acknowledge an appointment the moment it is made, by email and SMS, reassuring the client and reducing errors. ClinicSoftware.com sends instant confirmations with all the details and a reschedule link, so clients know their booking is secured.
What is a booking confirmation?
A booking confirmation is the automatic message sent as soon as an appointment is booked, confirming the time, treatment and location. It reassures the client and catches mistakes early. ClinicSoftware.com sends it instantly by email and SMS.
How do confirmations reduce no-shows and errors?
An immediate confirmation lets clients spot a wrong time straight away and adds the appointment to their plans, which reduces both errors and no-shows. It also sets up the later reminder sequence.
Can confirmations include a reschedule link?
Yes. ClinicSoftware.com confirmations include one-tap confirm and reschedule links, so if the time does not suit, the client can adjust it immediately rather than not turning up.
Key Numbers at a Glance
| Metric | Value |
|---|
| Enviado | Instantly on booking |
| Canales | Email and SMS |
| Includes | Details and reschedule link |
Frequently Asked Questions
What is a booking confirmation?
An automatic message sent when an appointment is booked, confirming time, treatment and location. ClinicSoftware.com sends it instantly by email and SMS.
Do confirmations reduce no-shows?
Yes. An immediate confirmation lets clients catch a wrong time and plan around the appointment, reducing errors and no-shows.
Can clients reschedule from a confirmation?
Yes. ClinicSoftware.com confirmations include one-tap confirm and reschedule links.
Are confirmations automatic?
Yes. They send instantly for both online and staff-made bookings, with no manual step.
How It Works in ClinicSoftware
01
Enable instant confirmations for online and staff bookings
02
Include treatment, time and location details
03
Add confirm and reschedule links
04
Follow up with the reminder sequence
El módulo de Confirmaciones rastrea qué clientes han confirmado sus próximas citas. Vea de un vistazo qué reservas han sido confirmadas, cuáles no están confirmadas y cuáles no han respondido a un recordatorio. Haga un seguimiento con una llamada personal para citas de alto valor o largas para proteger los ingresos.
Cómo Funciona
01
Navega a Agenda → Vista de Confirmaciones para ver la lista completa de estados de confirmación
02
Filtrar por rango de fechas para ver las citas no confirmadas de mañana
03
Enviar un SMS o correo electrónico de seguimiento con un clic a cualquier cliente no confirmado
04
Marca las citas como confirmadas manualmente después de una llamada telefónica
Características Clave
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Panel de Estado de Confirmaciones
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Filtrar por Fecha
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SMS de Seguimiento con Un Clic
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Correo Electrónico de Seguimiento con Un Clic
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Marca de confirmación manual
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Enlaces de Confirmación Automática
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Alerta no confirmada
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Informe de Tasa de Confirmación
Consejos Profesionales
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Llamar a cada cita de alto valor no confirmada la mañana anterior para proteger los ingresos
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Configurar mensajes automáticos de solicitud de confirmación a 48 y 24 horas antes de cada cita
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Realice un seguimiento de su tasa de confirmación mensual: una tasa baja indica problemas con la configuración de recordatorios