At a Glance
Taking payments in a clinic means collecting deposits and full payments for treatments — online at booking, in person at the desk, or by payment link. Deposits at booking are the single most effective way to cut no-shows on high-value treatments. ClinicSoftware.com processes card payments, deposits and instalments through one integrated gateway, with every transaction tied to the client's record and invoice.
How can a clinic take payments?
A clinic can take payments three ways: online when the client books, in person at the point of sale, and by a payment link sent over SMS or email. ClinicSoftware.com supports all three through one integrated gateway, so takings reconcile automatically.
Do deposits reduce no-shows?
Yes. A deposit of £20-£50 on treatments over £100 reduces no-shows by roughly 70%, because clients with money committed are far more likely to attend or reschedule properly. The deposit is applied to the final bill, so the client pays no extra.
Can clients pay online when they book?
Yes. ClinicSoftware.com collects a deposit or full payment at the point of online booking, securing the slot before the client leaves the page. Payments flow straight onto the booking and invoice.
How are payments recorded and reconciled?
Every payment — online, in person, or by link — is recorded against the client and the invoice automatically, so daily takings, refunds and outstanding balances reconcile without manual entry.
Key Numbers at a Glance
| Metric | Value |
|---|
| No-show reduction from deposits | ~70% |
| Recommended deposit on treatments over £100 | £20-£50 |
| Payment methods supported | Online, in person, payment link |
| Average value of an aesthetic appointment | £150-£400 |
Frequently Asked Questions
How do clients pay for treatments?
Clients can pay online when they book, in person at the desk, or via a payment link sent by SMS or email. ClinicSoftware.com processes all three through one integrated gateway and records each payment against the invoice.
Should I take a deposit?
Yes, especially on treatments over £100. A £20-£50 deposit reduces no-shows by around 70% and is applied toward the treatment cost, so the client pays nothing extra while your revenue is protected.
Can I take deposits at online booking?
Yes. ClinicSoftware.com collects a deposit or full payment at the point of online booking, so the slot is secured before the client leaves and the payment is linked to the appointment.
Can I send a payment link?
Yes. You can send a secure payment link by SMS or email for phone bookings, balances or follow-ups, and the payment is recorded automatically when the client completes it.
Are payments reconciled automatically?
Yes. Every transaction is tied to the client, booking and invoice, so daily takings, refunds and outstanding balances reconcile without manual bookkeeping.
How It Works in ClinicSoftware
01
Connect your payment gateway in ClinicSoftware.com settings
02
Enable deposit-taking at online booking and set amounts per treatment
03
Offer payment links for phone and follow-up bookings
04
Reconcile daily takings, refunds and balances from the reports dashboard
ClinicSoftware se integra con proveedores de pago líderes para aceptar pagos con tarjeta en la clínica mediante terminal, en línea al reservar, a través de enlaces de pago enviados por SMS o correo electrónico, y mediante la aplicación del cliente. Todos los pagos se concilian automáticamente con las citas y facturas, y se sincronizan con su software de contabilidad.
Cómo Funciona
01
Conecta tu proveedor de pagos en Administración → Integraciones → Pagos
02
Acepte pagos con tarjeta mediante terminal, reserva en línea o enlace de pago
03
Todos los pagos se concilian automáticamente con la factura correcta
04
Sincronizar con Xero o tu software de contabilidad para llevar la contabilidad en tiempo real
Características Clave
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Terminal de Tarjeta en Clínica
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Pago en Línea al Reservar
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Enlace de Pago por SMS/Correo
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Pago por Aplicación
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Conciliación Automática de Facturas
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Integración con Xero
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Multimoneda
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Cumple con PCI DSS
Consejos Profesionales
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Habilitar pagos de depósito en reservas en línea para reducir las ausencias y proteger los ingresos
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Usa enlaces de pago por SMS para facturas de seguimiento y facilita al máximo el pago a los clientes
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Reconcilia los informes de tu terminal de pago con ClinicSoftware diariamente — nunca lo dejes para fin de mes
